{"id":7682,"date":"2023-10-04T02:08:45","date_gmt":"2023-10-04T02:08:45","guid":{"rendered":"https:\/\/rogeap.uwazy.com\/complaints\/information-procedures\/"},"modified":"2023-10-26T09:44:10","modified_gmt":"2023-10-26T09:44:10","slug":"information-procedures","status":"publish","type":"page","link":"https:\/\/ecowas.rogeap.org\/complaints\/information-procedures\/","title":{"rendered":"Policy\/procedures"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"7682\" class=\"elementor elementor-7682\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f1f357e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f1f357e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12aeb71 column-style-top column-top\" data-id=\"12aeb71\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-aec0fec elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"aec0fec\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-05c2538 column-style-top column-top\" data-id=\"05c2538\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b985cb3 elementor-widget elementor-widget-image\" data-id=\"b985cb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-ECOWAS-BOAD-Annex7-ESRM-Section-Guide-on-Off-Grid-Solar-for-CFI_19Dec2020-final-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2997620 column-style-top column-top\" data-id=\"2997620\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e88665 elementor-widget elementor-widget-heading\" data-id=\"0e88665\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-ECOWAS-BOAD-Annex7-ESRM-Section-Guide-on-Off-Grid-Solar-for-CFI_19Dec2020-final-1.pdf\" target=\"_blank\">Sector guide to environmental and social risk management \/ Sector guide to off-grid stand-alone solar power for financial services providers off-grid stand-alone solar power for financial services providers\n<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-8d4cedb column-style-top column-top\" data-id=\"8d4cedb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d970766 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d970766\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-40c8d57 column-style-top column-top\" data-id=\"40c8d57\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9c83834 elementor-widget elementor-widget-image\" data-id=\"9c83834\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Brochure-ROGEAP-ECOWAS.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-4bb3b84 column-style-top column-top\" data-id=\"4bb3b84\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-74e72df elementor-widget elementor-widget-heading\" data-id=\"74e72df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Brochure-ROGEAP-ECOWAS.pdf\" target=\"_blank\">Grievance Redress mechanism<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f4121af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f4121af\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-af68ccc column-style-top column-top\" data-id=\"af68ccc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-fb868b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fb868b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-65b9ecb column-style-top column-top\" data-id=\"65b9ecb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-878b179 elementor-widget elementor-widget-image\" data-id=\"878b179\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Desk-Office-Contact-Details-French-version.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a5b7fa8 column-style-top column-top\" data-id=\"a5b7fa8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d34b30f elementor-widget elementor-widget-heading\" data-id=\"d34b30f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Desk-Office-Contact-Details-French-version.pdf\" target=\"_blank\">Grievance Redress Office contact details<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b374926 column-style-top column-top\" data-id=\"b374926\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-36b4e29 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36b4e29\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-866e3e8 column-style-top column-top\" data-id=\"866e3e8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4355a68 elementor-widget elementor-widget-image\" data-id=\"4355a68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GM-Monitoring-and-Evaluation-Checklist.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5b6fdd3 column-style-top column-top\" data-id=\"5b6fdd3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42edaba elementor-widget elementor-widget-heading\" data-id=\"42edaba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GM-Monitoring-and-Evaluation-Checklist.pdf\" target=\"_blank\">Grievance Management Monitoring and Evaluation Checklist<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5863b38 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5863b38\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ffe8195 column-style-top column-top\" data-id=\"ffe8195\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-51a6774 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"51a6774\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-eb8cff0 column-style-top column-top\" data-id=\"eb8cff0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c07a71 elementor-widget elementor-widget-image\" data-id=\"1c07a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-GRM-Procedure-Questionnaire-Forms-etc.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2fcc24d column-style-top column-top\" data-id=\"2fcc24d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5fba8c3 elementor-widget elementor-widget-heading\" data-id=\"5fba8c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-GRM-Procedure-Questionnaire-Forms-etc.pdf\" target=\"_blank\">ROGEAP GRM - Procedure, Questionnaire, Forms etc<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7fcea2d column-style-top column-top\" data-id=\"7fcea2d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-17ebcff elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17ebcff\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-121bffc column-style-top column-top\" data-id=\"121bffc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c8dd9a7 elementor-widget elementor-widget-image\" data-id=\"c8dd9a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-ESRM-strategic-paper-Operational-Manual.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-a9001f7 column-style-top column-top\" data-id=\"a9001f7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8d23de2 elementor-widget elementor-widget-heading\" data-id=\"8d23de2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/ROGEAP-ESRM-strategic-paper-Operational-Manual.pdf\" target=\"_blank\">Document strat\u00e9gique ROGEAP ESRM - Manuel op\u00e9rationnel<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4c8dc44 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4c8dc44\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-87129f1 column-style-top column-top\" data-id=\"87129f1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f2507f1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f2507f1\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9850538 column-style-top column-top\" data-id=\"9850538\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-09c0f11 elementor-widget elementor-widget-image\" data-id=\"09c0f11\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-ROGEAP-Complaints-Register_case_log-register.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-d90b44a column-style-top column-top\" data-id=\"d90b44a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6e92033 elementor-widget elementor-widget-heading\" data-id=\"6e92033\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-ROGEAP-Complaints-Register_case_log-register.pdf\" target=\"_blank\">GRM-ROGEAP Complaints Register case log-register<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-150cafd column-style-top column-top\" data-id=\"150cafd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-f77373c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f77373c\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-2bcacb0 column-style-top column-top\" data-id=\"2bcacb0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-af45e97 elementor-widget elementor-widget-image\" data-id=\"af45e97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Operational-Manual-ROGEAP-ECOWAS.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"180\" height=\"180\" src=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/09\/file-158878_640-180x180.png\" class=\"attachment-thumbnail size-thumbnail wp-image-7270\" alt=\"\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-721c1eb column-style-top column-top\" data-id=\"721c1eb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1f4e340 elementor-widget elementor-widget-heading\" data-id=\"1f4e340\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-medium\"><a href=\"https:\/\/ecowas.rogeap.org\/wp-content\/uploads\/2023\/10\/GRM-Operational-Manual-ROGEAP-ECOWAS.pdf\" target=\"_blank\">GRM-ROGEAP Complaints Register case log-register<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sector guide to environmental and social risk management \/ Sector guide to off-grid stand-alone solar power for financial services providers off-grid stand-alone solar power for financial services providers Grievance Redress mechanism Grievance Redress Office contact details Grievance Management Monitoring and Evaluation Checklist ROGEAP GRM &#8211; Procedure, Questionnaire, Forms etc Document strat\u00e9gique ROGEAP ESRM &#8211; Manuel [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":6746,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"give_campaign_id":0,"footnotes":""},"class_list":["post-7682","page","type-page","status-publish","hentry"],"campaignId":"","_links":{"self":[{"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/pages\/7682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/comments?post=7682"}],"version-history":[{"count":5,"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/pages\/7682\/revisions"}],"predecessor-version":[{"id":8097,"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/pages\/7682\/revisions\/8097"}],"up":[{"embeddable":true,"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/pages\/6746"}],"wp:attachment":[{"href":"https:\/\/ecowas.rogeap.org\/pt\/wp-json\/wp\/v2\/media?parent=7682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}