rogeap@ecowas.int
ROGEAP
Reception
About ROGEAP
Where we are
Partners
Procurement
Scope of action
Policy and regulatory framework
Regional off-grid electricity market
Quality assurance
Access to financing
Raising consumer awareness
Capacity building
REACH (Renewable Energy Access Challenge) partnership
Solar PV systems up to 350Wp
Electrification of public infrastructure
Promotion of Off-Grid to productive users
Access to financing
Application Form
Statistical data
Impacts/Results
Resources
Publications/Studies
Photos
Videos
Grievances
Contact channels
Policy/procedures
Complaints Form
Contact
ROGEAP
Reception
About ROGEAP
Where we are
Partners
Procurement
Scope of action
Policy and regulatory framework
Regional off-grid electricity market
Quality assurance
Access to financing
Raising consumer awareness
Capacity building
REACH (Renewable Energy Access Challenge) partnership
Solar PV systems up to 350Wp
Electrification of public infrastructure
Promotion of Off-Grid to productive users
Access to financing
Application Form
Statistical data
Impacts/Results
Resources
Publications/Studies
Photos
Videos
Grievances
Contact channels
Policy/procedures
Complaints Form
Contact
Complaints Form
Home
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Grievances
/ Complaints Form
Complaints Form
Formuler votre plainte
I. Complainant's Information
Name*:
First Name(s)*:
Gender*:
Féminin
Masculin
Je préfère ne rien dire
Email:
Telephone:
Address*:
Are you representing your community ? :
Oui
Non
Are you requesting confidentiality ?*:
Oui
Non
Do you fear risk retaliation ?*:
Oui
Non
II. Project Information
Project Name*:
Country*:
Bénin
Burkina Faso
Cabo Verde
Côte d’Ivoire
Gambie
Ghana
Guinée
Guinée-Bissau
Liberia
Mali
Nigeria
Niger
Sénégal
Sierra Leone
Togo
Cameroun
République centrafricaine
Tchad
Mauritanie
Project location*:
III. Explain the complaint
Please Explain the type of harm you believe ROGEAP project has caused you or is likely to cause you or your community.
Social*:
Oui
Non
Environment:
Oui
Non
Other type:
Feedback:
IV. Own steps taken before
Did you seek a solution through the project's grievance mechanism?
The project's grievance redress mechanism?:
Oui
Non
Are you a representative of the people affected by the ROGEAP project?:
Oui
Non
What actions have been taken by the grievance mechanism at the project level to resolve complaints? :
What solution do you expect from ROGEAP for your complaint? :
If you have any documents to support your complaints, please attach them. You can Attach files in pdf, xls, zip, jpeg, audio and video format up to 10MB in size.
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