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Home
ROGEAP
Introduction
Our projects
Resources
Statistical data
Publications/Studies
Procurement
Complaints policy/procedures
Media library
News
Access to finance
Making a complaint
Contact
Policy/procedures
Home
/
Grievances
/ Policy/procedures
Sector Guide on Environmental and Social Risk Management / Sector Guide on Off-Grid Solar Power for Financial Service Providers
Grievance-handling mechanism
Contact details for the Grievances Office
Complaints Management, Monitoring and Evaluation Checklist
ROGEAP GRM – Procedures, Questionnaires, Forms, etc.
ROGEAP Strategy Paper ESRM – Operational Manual
GRM-ROGEAP Complaints Register case log (GRM complaints register)
GRM-ROGEAP Complaints Register case log (GRM complaints register)
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